Customer Reviews — Ventura

Joseph was on time, knowledgeable and very pleasant.

We’ve always had a great experience with Gallegos Plumbing. This time was no exception. Our plumber William G. replaced our water heater and the corroded knobs in our shower. He arrived early, which was a huge plus, and was very professional, courteous, clean, and friendly. He did a great job and made the whole process easy and stress-free. He was also super knowledgeable!! We really appreciate the excellent service and would definitely recommend him to anyone looking for a reliable plumber.

Understood problem and solved it quickly

When my sewer line started backing up I called Gallegos plumbing. They sent out their technician Andrew. He was right on time and did an excellent job clearing my pipes. He was very knowledgeable and professional. I will definitely be using this company in the future as their technician delivered great service.

Edgar was attentive and knew how to diagnose the problem. He worked hard to unclog our drain and explain the situation to us

I have used them in the past and will continue to use them. Great company, great technician. He replaced our water heater and fixed a leak. He was courteous and on time and a hard worker. Also, the company was able to pencil me in on short notice. Very satisfied.

Quick, courteous and capable service

Christian was terrific! Very professional, took his time, listened to our plumbing problems and explained what was happening and how to fix it. He took care of the problem, was neat and very courteous! Thank you Christian!

I called Gallegos Plumbing when I was worried about a possible leak after my neighbors downstairs got flooded. Jordan arrived to my house to inspect and immediately I felt at ease as he was so knowledgeable and kind. By the end of the inspection I was no longer worried, there was no leak, but we had made a plan to keep me protected in case I ever did get a leak. He had great recommendations for someone to come inspect for possible water and mold damage and he even caught my expired water heater which will now be replaced. I can’t say enough great things about Jordan and the entire Gallegos staff that helped me.

My water heater blew out and Joseph came out same day to provide an estimate and install a replacement unit. Great workmanship and the price was fair (significantly less than the installer that Home Depot recommended). Consider me a repeat customer.

Bottom line Gallegos is the best. I had a problem and they came out right away. Extremely professional and easy to work with. I really appreciate them. Thank you.

We have used Gallegos multiple times over the last 6 years and they have always been great. Yesterday Anthony Garcia was our technician and he was great, knowledgeable and personable.

Austin McWaters was outstanding. He's professional and personable. He assessed our problem regarding a flooding drainage issue on our property and by the next day sent estimates for three options rated best, better, and good, to give us cost options. All being good solutions. Just giving us the option of doing some digging ourselves. (Which we do a lot of). Most appreciated!

Javier did an excellent job replacing the leaking underground pipes in our yard. He was professional, and provided plenty of photos documenting the work from start to finish. We really appreciated his thoroughness and attention to detail. Highly recommend!

William was friendly, professional, and responded to my questions with some sound ideas and advice.

Josh was professional and fast and did great work.

Great job and very professional.

Excellent customer service and courtesy, ease and timeliness in scheduling. John, the technician was knowledgeable and professional. I will use Gallegos Plumbing in the future. Thank you

Jordan was professional, prompt, and polite!

Richey handled the issue and explained everything to me super well was also quick and efficient.

Will is the GOAT! Showed up, gave me an excellent estimate, did the work in under an hour and helped set me up for success with the rest of my faucet installs. Thank you!

Excellent work and crew!

William was on-time, professional, friendly and left the bathroom spotless.

Best plumbers in Ojai! Reliable and reasonably priced.

Jon came out to scope the pipes in my house, and give an estimate for a whole house leak detector. John was professional, and extremely knowledgeable.

Josh was terrific. Showed up on time and even though all of the local stores did not have the part we needed for the repair, he ordered the part and arranged a time the next day that worked with our schedule to come back and finish the job. In the meantime, he got the toilet functional so that we could use it whilst waiting for the part.

Great with my tenants

He went above and beyond wonderful!! Hard worker and did an amazing job!!! I would give him 10 stars

Will was polite and did a good job. He fixed our corroded water pipe quickly with no fussing. A good guy. I’d use Will and Gallegos again.

Requesting leak detection services is never a positive experience, or so I had previously thought. When Jordan Gobbell arrived to service my home, I relaxed and became hopeful. Jordan is the consummate professional but more importantly, he is a terrific human! Jordan did the testing, made recommendations and then took personal interest in helping me problem-solve what has become a very frustrating situation. He could have just done his job but instead he went above and beyond in the way that best friend or treasured family member might. This type of service and caring is hard to find these days. You can't train someone to be like Jordan. Either you have the heart, or you don't. Heart, personality, expertise and empathy! Jordan Gobbell has it all, something that I am most grateful for today. Josh Duran recently came to help me with a different problem in two of my bathrooms. Although I felt very frustrated, Josh was calm and supportive throughout the entire process. His recommendations were greatly appreciated! Most importantly, he gave me many options and guidance the way a family member might. So happy with the end result! Through some his recommendations, I am already planning my next projects. Most importantly, I felt very comfortable with Josh, was happy with the quality of his work and look forward to having him back for my next plumbing project.

Austin’s customer service was top notch!!

Tony knew just what to do to find my water leak. He zeroed in on the problem right away. I am extremely happy with his courteous service and plumbing expertise. Highly recommend him.

People are being disingenuous in the reviews about high charges considering Jordan didn't charge me for a previous plumber locating the problem or for coming out in general. We were without water for half a week, because the city notified us of very high continuous water usage. Almost 8,000 gallons. It turns out there was a massive galvanized pipe leak under our turf on the side of the yard we rarely go on. It was only noticeable if you pulled the turf back and dug. We really needed the problem fixed asap, and they came back the next day spending all day digging out an area to reroute the new pipes. This meant they weren't going to dig up my whole lawn. I'm very thankful to Daniel, Jordan, and the owner for caring enough about my property to not leave it a mess. They also cleaned up after themselves. I thought I was going to have to redo my rocks. The only part that is going to be annoying is someone made an odd swirly cut on the turf rather than pull it back to that spot, so it's never going to look right unless we get new turf. The only other problem is something my dad noticed when I showed him pictures. We have old knob and tube and it was touching the copper piping. If the insulation around the wire wears out (which it always does) that pipe will become a hazard. We solved this by getting some rubberized insulation that is precut to fit around pipes at Lowe's. I can't say if almost $8k is a reasonable cost for what they did, but I saw four years ago someone had a similar issue in NorCal and it cost them $5k.

Edgar did a fantastic job!!!

Great response time! Problem solved immediately!

Nick was courteous, efficient and fast! I would gladly hire him for any future jobs.

Austin was super knowledgeable and professional. I felt like I could trust his expertise and opinion on the situation at hand and will definitely continue to come to this company for future plumbing needs.

We had an emergency today and called Gallegos to see if they would be available today. The lady who took down our information was very nice and helpful. She got us an appointment right away. Bill and Spencer showed up shortly afterwards and assessed the situation. They were very friendly, honest and professional. You don't find that very often today. Everything was very straight forward and they did an amazing job. They made some recommendations for future jobs that I inquired about. I am extremely satisfied with their work and job well done. I will definitely ask for Bill and Spencer in the near future to have some more work done around the house. Thank you for the fast response and professionalism. I highly recommend Gallegos Plumbing.

Will was friendly, efficient and took time to answer a few questions we had; it was a pleasure to have him in our home.

William Gurrola did a truly excellent job. He showed up on time with a great attitude and was a joy to to work with. We’ve used Gallegos Plumbing for years and always appreciate their attention to detail

Excellent service, right on time. Professional and have zero hesitations on using their service again

Henry did an excellent job. He was very efficient and finished up faster than I expected. We never knew he was here. If City signs off, it was victory.

Personable, knowledgeable, efficient and a pleasure.

They have a good scheduling and communication system. The assigned plumber JON MEDINA, did a very thorough explanation of the root cause of the problems and provided all available options and recommendations so I could choose which ones I wanted. The work performed was excellent and JON verified that everything functioned and performed as intended and settings were within expected specifications, once the job was finished. Thanks Jon!!!!

I would highly recommend Gallegos Plumbing. First of all, their prices are very good. I didn’t have to dig into our kids’ college funds. Secondly, our plumber, Will did a great job changing out our kitchen sink faucet. He also changed out the cartridges on our RO water filter which is harder than you might think. He was on time, courteous, and professional. Everything’s perfect. He even hauled away all the old parts for us. Whenever you have plumbing related needs, call Gallegos Plumbing. They are a great company.